CUSTOMER RELATIONSHIP MANAGEMENT : A STRATEGIC IMPERATIVE IN THE WORLD OF E-BUSINESS.
Brown, Stanley A.,.
Place Published: Toronto ; New York
Publisher: Wiley
Date Published: 2000
Description: Octavo glossy color illus dark DJ; xxviii, 345 p. : ill. ; 24 cm; bibliographical references
Comments: A Very Nice copy. || Customer relations -- Management. Electronic commerce. Relations avec la clientèle -- Gestion. MUSTERI ILISKILERI -- YONETIM. ELEKTRONIK TICARET.
Edition: First edition, first printing (full number line)Binding: Hardcover
Condition: Fine in Fine DJ. Neat owner name in pen to front free endpaper.
ISBN: 0471644099
Book Id: 14183
Price: $18.20